AVG false positive on _elementree.pyd

AVG (and Avast, but none of the other 60 virus scanners on virustotal.com) are incorrectly listing python's _elementree.pyd file as Win32:Evo-gen threat.

This file is part of Python 2.7 and deals with XML. It has been recompiled from source code for FaceFX Studio 2017. The false-positive has been reported to AVG

After downloading the no-save evaluation (or another FaceFX Installer), trying to install it will fail if AVG's "Resident Shield" or "Software Analyzer" is running. You can turn off these services for 10 minutes from the Settings->Components in AVG, or mark the FaceFX installer file as safe as described here. Marking the installer as safe will result in a FaceFX installation without the _elementree.pyd file. The _elementree.pyd file is not critical for FaceFX Studio or FaceFX Studio's python shell to run, and thus far I have not discovered side effects of running FaceFX Studio without the file, but it is possible that some python operations will not operate correctly.


Should be resolved:

---------- Forwarded message ----------
From: support___help.avg.com
Date: Fri, Sep 29, 2017 at 7:29 AM


Thank you for contacting AVG.

The detection of provided file by AVG was incorrect, and we can confirm that the file is safe. The detection was removed in a recent AVG update, please wait at least 24 hours.

If the detection persist:

1. Attach the screenshot of virus database version of AVG:

AVG 2016 > Open AVG > Options > About AVG
AVG 2017 > Open AVG > Menu > About
2. Attach the screenshot of the detection of the file as threat by AVG.