Not able to login with credentials in FaceFX license manager

Hi,

We installed FaceFX Studio Professional 2013.2. We created uname and pwd in facefx.com. After installation Opened the FaceFX License Manager and tried with the credentials created. But we are unable to login as it throws error "The remote server returned an error: (407) Proxy authentication Required"

Please check the attachment and help us to resolve this issue.

Hi, I am not having any difficulties logging in here. The attachment did not come through. Can you email support (at) oc3ent.com so we can troubleshoot this issue with you?

The license manager uses the proxy settings that are set up via Internet Explorer (through .NET). This issue was resolved by opening IE and fixing the proxy server settings.